Pointclickcare CNA

PointClickCare CNA is a web-based software designed for the long-term and post-acute care (LTPAC) industry. It enables healthcare providers to manage patient care and clinical documentation, streamline administrative tasks, and improve clinical outcomes.

With PointClickCare CNA, nurses can easily chart and document patient care using the Matrix Point of Care (POC CNA Charting) system. To access PointClickCare CNA, healthcare professionals must have a valid username and password, which can obtain from their organization’s administrator.

In this article, I’ll explore the benefits of choosing Pointclickcare for your CNA training and how it can set you on the path to success.

What is PointClickCare CNA?

It is a web-based software solution design to help CNAs manage their daily tasks, such as documenting patient care, managing schedules, and communicating with other members of the healthcare team.

It is part of the larger PointClickCare suite of products, which uses by over 21,000 healthcare providers across North America.

Steps To Create An Account On Point Click Care CNA

To create an account on the Point Click Care CNA portal, follow these simple steps:

  • Open your preferred web browser and navigate to the official PointClickCare CNA Login website at www.pointclickcare.com/cna.
  • Click on the “Create a new account” link located on the left side of the page.
  • In the “Org Code” box, enter your organization code.
  • Input your user name, in addition to your email address as well as any other information in these boxes.
  • Click the “Register” button to create an account with the PointClickCare CNA Login portal.



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What Is The PointClickCare CNA Login Portal?

For home-care agencies as well as nursing staff, PointClickCare CNA is an online tool for scheduling and billing.

You can be in touch, share information, and get the knowledge you require with the PointClickCare CNA POC together with the most important tools that will help you improve in your task.

It is simple and secures to sign in. You can access the PointClickCare CNA login portal by visiting the official website at www.pointclickcare.com. To log in to the portal, adhere to these guidelines:

Login Requirements For PointClickCare CNA

  • PointClickCare CNA login web address.
  • You must have an active PointClickCare CNA login username and password.
  • Web browser.
  • PC, laptop, smartphone, or tablet that has Internet access that is reliable.

PointClickCare CNA Login Steps With Brief Guide

It is a simple process that can be completed in a few easy steps. To log in, users need to follow the steps below:

  • Open your preferred web browser and navigate to the official PointClickCare CNA Login website at www.pointclickcare.com/cna.

pointclickcare cna login

  • Enter your username and password into the provided fields.
  • Click the “Login” button to access your account.



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How Can I Update The Password Of My Account?

  • Start your internet browser and navigate to the PointClickCare login page.

pointclickcare cna forgot password

  • Select ”Login” or the “Forgot your password” link.
  • Enter your account’s email and password.
  • Click on “Submit.”
  • Make sure to check your mailbox and look for an email message From PointClickCare that will provide instructions for how you can set your password.
  • Follow the steps in your email in order to set up an account with a new password.

It’s important to know that the email sent by PointClickCare may take several minutes to reach in time, so take your time and make sure to check your spam folder in the event that you do not see this message in your mailbox.

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PointClickCare CNA App

There are various PointClickCare CNA applications available for download that users can download. These are Mobile MDS ChartPic and Care at Home PE of Care, the Point of Care, etc.

PointClickCare Point of Care

PointClickCare offers an easy-to-use Point of Care (POC) application that is seamlessly integrated into PointClickCare’s PointClickCare EHR, which allows the clinical staff on the frontline to record and distribute prompt precise, complete documents to the patient’s bedside.

Pointclickcare Cna App

The staff of your care has access to schedules, task lists complete documentation, as well as the capability to receive alerts as well as messages. The app is specifically designed specifically to work together with its PointClickCare EHR system.

PointClickCare users who are not yet clients and are interested in this solution should get in touch with PointClickCare for more details. The application can be downloaded through the App Store. The following are a few of the advantages of this application:

  • Care decisions are more straightforward when frontline healthcare professionals can gain access to information on residents anytime at any time and from anywhere. They also have all the documentation they need.
  • There is possible to look up the schedules and task lists to ensure that no task is missed and no personnel is stressed out.
  • It is simple to act swiftly whenever you have the capability to receive notifications and messages from a person who lives in your vicinity.

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PointClickCare Care at Home

With the PointClickCare Care at Home mobile app, Home Care providers can efficiently plan and document Home Care Services. It has an intuitive mobile interface that seamlessly connects to the Cloud-based PointClickCare platform.

Providers can keep up-to-date with the care at Home by scheduling and task information with their devices. From the home of the patient, they can take the information, edit it, and then provide timely, accurate, and complete documents related to service delivery. 

The app does not need a constant connection to the cellular. By using this app service companies can document events, regardless of whether they are offline or online which allows them to service remote areas or homes that do not have the benefit of Wi-Fi.

PointClickCare Companion

With PointClickCare Companion, caregivers are capable of streamlining the process of documenting and delivering medication and medical services.

When a Companion is connected to points of treatment (POC) or electronic medical records (eMAR) and senior living facilities can gain a number of benefits. PointClickCare Companion includes features such as:

  • Unified task lists with status Users are capable of quickly recognizing critical items by the timing and grouping of tasks for each shift.
  • Instant access to important data: Users can access information about residents as well as scheduled services and services that are not scheduled.
  • Documentation that is streamlined: End users can note tasks right as they occur at the point of care and also record the amount of time required to finish the task. To ensure the highest quality of treatment vital signs and the distribution of medications can easily be recorded.
  • Allows for a better Resident Experience With Companion the caregivers can be more present with their residents, and less time recording tasks. This gives them immediate access to information and the possibility of more personalized service.
  • Enhance Financial Health Companion is adaptable to document unplanned and planned tasks to ensure you’re paid for the services you are offering without having to go through the documentation.
  • Keep your staff happy and productive: Finding good employees is not easy enough. When it comes to attracting as well as keeping them supplying them with tools they enjoy will make a difference. Companion gives staff members with vital information about the residents and easy-to-use tools for dispensing medications and logging services.

Why Should You Choose Point Click Care CNA?

  • Improved Quality of Care:  Home Health Care software provides tools that make it easier to track patient goals and results, reduce time spent on documentation, and monitor medication changes and potential risks.
  • Industry Solutions: Cloud-based healthcare software is designed to help provide better care in skilled nursing, senior living, home health, and acute care. The software is trusted by more skilled providers than any other platform to provide the best quality of care, without compromise.
  • Products: These products and services include skilled nursing, home care, senior living, and acute care solutions, as well as tools for billing, scheduling, and communication.
  • Financial Health: PointClickCare CNA’s cloud-based software helps to shorten the revenue cycle, close business months, and improve financial health. The software connects care delivery and billing teams with healthcare’s most advanced cloud-based software to ensure accurate reimbursement for the quality care provided.
  • Transitions of Care: Software facilitates collaboration with providers across the continuum to improve patient care and outcomes. The platform provides tools and support to help home care agencies grow, including appointment schedules, client records, and electronic visit verification.

PointClickCare CNA TroubleShooting

  • However, like any software, users may encounter issues that require troubleshooting.
  • Here are some tips for troubleshooting PointClickCare CNA: Check Your Internet Connection: Ensure that your internet connection is stable and strong.
  • A weak or unstable internet connection can cause issues with the software.
  • Clear Your Browser Cache: Clearing your browser cache can help to resolve issues with the software.
  • You may open your browser’s options and follow the instructions to clear your browsing data in order to delete your cache and cookies.
  • It recommends using the latest version of Microsoft Edge, Chrome, or Firefox to view their website.
  • Contact Support: If you are still experiencing issues with the software, contact the It support team for assistance.

Features of PointClickCare CNA

It offers a range of features designed to improve the efficiency and effectiveness of CNAs. Some of the key features include:


It allows CNAs to document patient care in real-time, using customizable templates that are specific to their facility. This includes documenting vital signs, medication administration, and care plan updates.


It allows CNAs to communicate with other members of the healthcare team, like doctors and nurses, via secure messages. This can help improve dialogue and teamwork, leading to better results for patients.


It allows CNAs to control their schedules, which includes monitoring their schedules for upcoming shifts as well as asking for time off. This can assist in improving the work-life balance and lessen scheduling conflicts.


It provides CNAs with access to a range of reports, including patient care summaries and task lists. This can help CNAs stay organized and ensure that all tasks are completed on time.

Benefits of Point Click Care CNA Login Portal

Using PointClickCare CNA can provide a range of benefits to CNAs and their healthcare facilities. Some of the key benefits include:

Improved Efficiency

By streamlining documentation, communication, and scheduling tasks, PointClickCare CNA can help CNAs complete their work more efficiently. This can reduce the amount of time spent on administrative tasks, allowing CNAs to focus more on patient care.

Better Communication and Collaboration

Its secure messaging system allows CNAs to communicate with other members of the healthcare team in real time. This can increase collaboration and ensure that everyone in the team is on the same level when it comes down to the care of patients.

Enhanced Accuracy and Compliance

Its customizable documentation templates can help ensure that all required information captures accurately and in compliance with regulatory requirements. This can help cut down on the chance of mistakes and make patients safer.

Increased Job Satisfaction

By reducing administrative tasks and improving communication and collaboration, PointClickCare CNA can help improve job satisfaction for CNAs. This can lead to lower turnover rates and better overall morale.

Brief Information About PointClickCare

PointClickCare has an extensive base of users and has an annual turnover estimated to be $226.8 million. PointClickCare is located in Mississauga, Canada, and has offices in two countries. 

Its technology-based web platform facilitates seamless communication between providers, patients, and organizations that are most important to them.

In a constantly changing healthcare environment, PointClickCare commits to giving healthcare institutions tools that will aid them in achieving success in the near future.

PointClickCare CNA platform offers an integrated platform that improves the flow of care between facilities and patient management during visits and optimization of network performance across visits.

PointClickCare Cna Customer Support

The Customer Support Portal is a one-stop-shop for all self-help needs, providing access to a wealth of information created from the answers to questions that other PointClickCare users have asked. 

PointClickCare Pulse is an online customer community that provides peer advice and is another great resource for users. Additionally, PointClickCare offers a range of products and services designed to help long-term and post-acute care providers manage the complete lifecycle of resident care.

These products and services include skilled nursing, home care, senior living, and acute care solutions, as well as tools for billing, scheduling, and communication. Support professionals can help with login issues, account setup, and technical issues.

  • You can contact support by:1-855-811-4357 is PointClickCare’s phone number. The support team is open Monday through Friday from 8 AM until 8 PM ET.
  • Email support@pointclickcare.com.
  • Online: PointClickCare’s support website at www.pointclickcare.com/has a support request form and a knowledge base with FAQs.
  • Support options and contact information may vary by area and product or service. If you’re unsure how to contact support, check with your employer or the PointClickCare website.


PointClickCare CNA is an innovative software solution designed to help CNAs improve efficiency, accuracy, and collaboration in their day-to-day work.

By using PointClickCare, CNAs can streamline their workflow, reduce administrative tasks, and focus more on patient care. If you’re a CNA looking for a better way to manage your work, consider giving PointClickCare CNA a try.


What is the PointClickCare CNA Login app used for?

It is the application uses to log into your PointClickCare CNA accounts on your desktop or mobile device.

What are the benefits of using PointClickCare CNA?

The advantages of It include better patient care, more efficient processes, and greater efficiency in everyday activities.

What is the POC CNA Charting?

POC CNA Charting POC CNA Charting is a charting software within PointClickCare’s cloud-based electronic medical record (EHR) system that is designed specifically for post-acute and long-term healthcare industries.

What is the PointClickCare Nursing online customer community?

The PointClickCare Nursing online customer community, PointClickCare Pulse, is an excellent source of assistance and advice from peers.

How do I contact PointClickCare CNA through social media channels?

To contact PointClickCare CNA through social media channels, visit the official website at www.pointclickcare.com and click on the “Contact Us” link at the bottom of the page.

What is the PointClickCare Nursing customer support portal?

Its PointClickCare Nursing customer support portal is an integrated search of support files as well as Knowledgebase content that can assist you solve any problems you may have.

What is the Matrix Point of Care (POC CNA Charting)?

The Matrix Point of Care (POC CNA Charting) is a charting system inside PointClickCare’s cloud-based health record (EHR) system that design specifically for post-acute and long-term health care sectors.

What is the PointClickCare CNA Login?

It is PointClickCare CNA Login is the login page for PointClickCare CNA healthcare professionals, from which they can gain access to and control patient data.

What is the PointClickCare CNA app?

The PointClickCare CNA application is both a desktop and mobile application which can use to log into your PointClickCare CNA Account.

What is the PointClickCare CNA Help Information?

This PointClickCare CNA Help Information is an aid that can assist you solve any problems you may have using the program.

What is the PointClickCare CNA Login app?

This PointClickCare CNA Login app is an app for desktop and mobile devices to can utilize to log in to your PointClickCare CNA login account.

What is the PointClickCare CNA website?

The PointClickCare CNA website is www.pointclickcare.com.

How do I log in to PointClickCare CNA?

To log in to PointClickCare CNA, visit the official website at www.pointclickcare.com, select the “Create a new account” link on the left of the page, enter your company’s code in the “Org Code” box, input your User Name or Email Address, as well as other information, into these boxes, and click the “Login” button.

How do I create an account on PointClickCare CNA?

To create an account, visit the official website at https://pointclickcare.com/, select the “Create a new account” link on the left of the page, enter your company’s code in the “Org Code” box, input your User Name or Email Address, as well as other information, into these boxes, and click the “Login” button.

What is PointClickCare CNA?

PointClickCare CNA is a web-based software that designs specifically for the post-acute and long-term healthcare (LTPAC) sector. It helps healthcare providers oversee patient care and clinical documentation, improve administrative processes.

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